SLH Services

SLH Services

Sales

  • Kayaks, Catamarans & Stand Up Paddleboards
  • Roof Racks systems from Rhino, Thule and Yakima
  • Trailers from Dunbier and Hobie  
  • Apparel from Lovig, Hobie, Sea To Summit
  • PFD Life vests for kayaking and sailing
  • Kayaking and Kayak fishing accessories
  • Hobie kayak, Pro Angler, Island and MirageDrive parts  
  • Lowrance sounders & BerleyPro accessories
  • RAM, Railblaza, Scotty, Yakattack and Hobie H-Rail mounts

Kayak Fitouts

When it comes to fitting out a kayak for fishing, the old adage ‘measure twice, drill once’ rings true. Here at SLH we’ve measured and fitted countless times. Let us take the confusion out of the equation and eliminate any doubt you may have. We charge $80 per hour for our time, but we’re good at what we do. We can install:
  • Sounders
  • Anchor trolleys
  • Rod holders
  • Kayak Motors
  • Camera mounts
  • Safety flags
  • Sidekick Ama floats
  • Roof Racks

Servicing & Repairs

SLH are experts at servicing Hobie kayaks and are capable of repairing or replacing almost anything. If you need any kind of service or repairs done to your kayak you came to the right place. We can service, replace or repair:
  • MirageDrive Pedals
  • Hobie kayak steering and rudder mechanisms
  • Hatch gaskets, o-rings and seals

Mail order & Shipping Info

Australia Post Eparcel

SLH accepts mail orders via our website, email or phone inquiry. We ship domestically via Australia Post (Eparcel and Express services available and internationally (via DHL Worldwide Express). 

Phone orders

Placing an order via phone is the simplest method to place an order if you are uncertain about which product you really want or need and require guidance. We can process credit card transactions on the spot and in most cases ship out your purchase the same day. 

Website shopping cart orders

The SLH online store uses the Paypal Payment Gateway powered shopping cart function that facilitates real-time payment via, MasterCard, Visa and Paypal account. Note: You do not need to have a registered Paypal account to use our shopping cart. Because we use Paypal’s payment gateway, no credit card info is stored on the SLH site. It is safe and reliable for online transactions.

Tax exempt pricing is available for international customers. Tax free pricing will be calculated automatically during checkout.

Domestic Shipping Services & Costs

Domestic orders generally ship via Australia Post using eParcel, with standard or express shipping. Postage costs are calculated at checkout, and are based on the size and weight (postage costs for orders containing multiple items are based on the bulkiest item in the order).

Free shipping available for orders with a retail value amount exceeding $300 (express post & bulky items excluded)

Aus Post Shipping Times

In most instances orders will ship the same day providing the order is placed by 11:00AM in order to give us time to process and pack the order prior to our daily post pick up (which is generally around 12:30PM on business days). Australia Post have a shipping delivery time calculator that is a reasonable guide to go by. 

Returns

SLH will accept returns for exchange or refund under Australian Consumer Laws. SLH will cover the postage cost of return in cases where the product is faulty or sent in error. Postage costs for returned products are covered by the customer in all other cases. More info on returns can be found in our Returns Policy page

International Shipping Services & Costs

International orders generally ship via DHL Worldwide Express. Postage costs are calculated at checkout, and are based on the size and weight (postage costs for orders containing multiple items are based on the bulkiest item in the order). 

Orders are dispatched quickly and tracking information updates are provided by DHL

PayPal Payments Info

Paypal Payments

PayPal delivers one of the most secure payment platforms in the world, which is why SLH use the service as an online payment platform. After more than a decade as a leader in online payments, PayPal have learned a thing or two about keeping your information safe. Whether you’re buying, selling, or transferring money, you get an extra layer of security when you use PayPal. That’s because all your financial information (like your bank account details and your credit card number) is securely stored and encrypted on PayPal’s servers and no financial information is recorded or stored on the SLH server.

And in case you were wondering, you don’t need a PayPal account to use your credit card on PayPal’s payment Gateway.

Click for more information on PayPal

Afterpay Payments Info

Afterpay

We’re pleased to announce that Afterpay is now available for purchase of most items (excludes discounted items). The Afterpay service is available for use in-store or over the phone – unfortunately this service is not available online. Afterpay is a payment service that allows you to receive the goods you want now and pay for it in four equal installments payments due every two weeks. It’s kind of like a Lay-by payment system, except that you will receive your order straight away. Hooray! Read more about how Afterpay works right from the horses mouth

Which cards does Afterpay accept?

Afterpay currently accepts Australian Mastercard and Visa credit and debit cards

To be eligible to use the Afterpay service you must:

  • Have an Australian debit or credit card
  • Be over 18 years of age
  • Live in Australia

What products can I use Afterpay to pay for?

We accept Afterpay payments on anything we sell in-store, however we cannot accept Afterpay as payment on discounted items without adding a 8% surcharge (to cover Afterpay charges).

How does the payment schedule work?

If you’re a new Afterpay customer, you’ll be required to make your first payment at the time of purchase. The remaining three payments will be deducted automatically each fortnight from your nominated card, unless you make voluntary payments. You can view your payment schedule by logging into your Afterpay account. Once logged in, you can also make voluntary payments to pay off your order before the due date.

What if I can’t pay an installment?

If you fail to make a payment, you’ll be charged a $10 late payment fee by Afterpay. A further $7 late payment fee will be added seven days later if it’s still unpaid. For more information read the Afterpay terms and conditions