SLH Services

SLH Services

Scott Lovig Hobie Products & Services
Showroom open from 9.00AM – 5:00PM, Mon – Sat. Not open public holidays
12c Satu Way Mornington Victoria
Contact usReturns PolicyPrivacy PolicyTerms & Conditions

Kayak Fitouts

When it comes to fitting out a kayak for fishing, the old adage ‘measure twice, drill once’ rings true. Here at SLH we’ve measured and fitted countless times. Let us take the confusion out of the equation and eliminate any doubt you may have. We charge $80 per hour for our time, but we’re good at what we do. We can install:

Servicing & Repairs

SLH are experts at servicing Hobie kayaks and are capable of repairing or replacing almost anything. If you need any kind of service or repairs done to your kayak you came to the right place. We can service, replace or repair:

  • MirageDrive pedal drives
  • Hobie kayak steering and rudder mechanisms
  • Hatch gaskets, o-rings and seals

Mail order & Shipping Info

Australia Post Eparcel

SLH accepts mail orders via our website, email or phone inquiry. We ship domestically via Australia Post (Eparcel and Express services available and internationally (via DHL Worldwide Express). 

  • Phone orders

Placing an order via phone is the simplest method to place an order if you are uncertain about which product you really want or need and require guidance. We can process credit card transactions on the spot and in most cases ship out your purchase the same day. 

  • Website shopping cart orders

The SLH online store uses the Paypal Payment Gateway powered shopping cart function that facilitates real-time payment via, MasterCard, Visa and Paypal account. Note: You do not need to have a registered Paypal account to use our shopping cart. Because we use Paypal’s payment gateway, no credit card info is stored on the SLH site. It is safe and reliable for online transactions.

Tax exempt pricing is available for international customers. Tax free pricing will be calculated automatically during checkout.

  • Domestic Shipping Services & Costs

Domestic orders generally ship via Australia Post using eParcel, with standard or express shipping options available for most products. Postage costs are calculated at checkout, and are based on the size and weight (postage costs for orders containing multiple items are based on the bulkiest item in the order).

Courier freighting options are available for some products. Note, Couriers do not deliver to PO Boxes (Australia Post only).   

Free shipping available for orders with a retail value amount exceeding $300 (express post & bulky items excluded)

  • Aus Post Shipping Times

In most instances we will dispatch orders the same day for orders placed by 11:00AM, which generally gives us enough time to pack and process orders in time for the daily post pick up. Aus Post parcels are usually dispatched around 12:30PM on business days. 

Australia Post have a shipping delivery time calculator that is a reasonable guide to go by. We provide tracking info for all orders shipped by Australia Post (check spam folder if you don’t see it in your inbox). Tracking info is available when the parcel is dispatched.

  • Courier Shipping Times

Courier shipping times vary from carrier to carrier and we use numerous carriers depending on the service required. Generally speaking, courier shipping times are comparable with Australia Post Express services. However because we use various couriers, we find pick up response is not always as consistent as Australia Post.

This means that although we process orders for courier shipping ASAP, sometimes it takes a day (or even two) before the carrier arrives to pick up the parcel. For this reason we can’t guarantee orders being shipped via courier will ship the same day.  

Tracking info is provided for courier shipping when the parcel is dispatched. Note, Couriers do not deliver to PO Boxes. 

  • International Shipping Services & Costs

International orders ship via DHL Worldwide Express. Postage costs are calculated at checkout, and are based on the quantity, size and weight. Orders are usually dispatched quickly and tracking information updates are provided by DHL

Note: We do not offer international shipping on large & heavy items. If you are trying to calculate shipping costs in our cart / checkout and see the message: no shipping options were found for your address it is because the product you are trying to order is too bulky and heavy for us to send internationally.

Contact us if you receive this message and we can get a shipping quote for you

  • Returns

SLH will accept returns for exchange or refund under Australian Consumer Laws. SLH will cover the postage cost of return in cases where the product arrives damaged / faulty or is otherwise sent in error. Postage costs for returned products are covered by the customer in all other cases. More info on returns can be found in our Returns Policy page

PayPal Payments Info

Paypal Payments

PayPal delivers one of the most secure payment platforms in the world, which is why SLH use the service as an online payment platform. After more than a decade as a leader in online payments, PayPal have learned a thing or two about keeping your information safe. Whether you’re buying, selling, or transferring money, you get an extra layer of security when you use PayPal. That’s because all your financial information (like your bank account details and your credit card number) is securely stored and encrypted on PayPal’s servers and no financial information is recorded or stored on the SLH server.

And in case you were wondering, you don’t need a PayPal account to use your credit card on PayPal’s payment Gateway. Click for more information on PayPal

  • PayPal Pay in 4

SLH now offers Paypal Pay in 4 payment service, which is a buy-now, pay-later system similar to Afterpay and Zip Pay, only simpler to use. Click for more information on PayPal Pay in 4